Miunel / Netherlands

Software built around your process, not around a product roadmap.

We build the systems a company runs on: the tools, the integrations, the portals. Every project is scoped from scratch, because off-the-shelf software fits the vendor before it fits you.

Based
Netherlands
Focus
Custom software only
Clients
SMEs, producers, scale-ups

01 / Who it's for

Three profiles, one way of working.

Our clients differ in size and sector, but they arrive with the same thing: a business that works, running on systems that no longer keep up.

Core focus

SME operations

Twenty to two hundred staff. We take the manual work out of quoting, intake, order flow and reporting.

  • ERP
  • CRM
  • Workflow
  • Reporting

Also for

Producers and trade

Manufacturers, wholesalers and distributors where the operation is sharp and everything around it runs on spreadsheets.

  • Quotation
  • Stock
  • Dealer portals
  • Integrations

Also for

Scale-ups

Companies where internal tooling can't keep pace with the product, and every new hire inherits a workaround.

  • Internal tools
  • Dashboards
  • APIs
  • Migration

02 / The pattern

What we run into, again and again.

The licences were bought, the consultant came and went, the implementation was signed off. And the actual work still moves by hand, with the knowledge sitting in one person's head.

What you see

  1. Quotes take days that should take hours.
  2. The same data is typed into three systems.
  3. Every report starts with an export to Excel.
  4. One person is the only one who knows how it works.
  5. Nobody owns the backlog.

What's actually happening

  1. Software was bought to fit the vendor, not the process.
  2. Systems were never connected, only placed side by side.
  3. The workaround became the procedure.
  4. Nothing was documented, so nothing can be handed over.
  5. Fixing it never outranks the work of the day.

03 / What we build

Five domains, one party accountable.

Most clients need two or three of these. Nobody needs all five, and nobody gets sold a package.

01

Custom software

The system your business runs on, built around your process instead of the other way round.

DeliveredWorking application, documentation, handover.

02

Integrations and automation

Connections between ERP, CRM, finance and the tools your team already uses, so data is entered once.

DeliveredWorking integration, monitoring, work instruction.

03

Internal tools and dashboards

The screens your team actually works in, and numbers that don't need an export first.

DeliveredTooling, live reporting, user training.

04

Customer and partner portals

Somewhere for clients, dealers and suppliers to do it themselves, instead of emailing your team.

DeliveredPortal, access control, onboarding flow.

05

Maintenance and support

After launch it keeps running. Monitoring, fixes, and a plan for the day you want it in-house.

DeliveredSupport agreement, SLA, handover plan.

04 / Why Miunel

Three things that decide how this goes.

Not claims about the past. Commitments about how we work with you.

01 / Scope

Custom only

No tiers, no bronze-silver-gold. Every project is scoped from your process, which is slower to sell and cheaper to buy.

02 / Ownership

The code is yours

You get the source, the documentation and a handover plan. Nothing is built so that you can't leave.

03 / Commitment

Fixed price, first block

The first piece of work has a fixed scope and a fixed price. No retainer before you know what we're worth.

05 / About

Miunel builds software, and nothing else.

We don't do campaigns, branding or press. That focus is the point: the hard part of business software is understanding how a company actually works before writing a line of code, and that takes attention you can't split across disciplines. We work in short blocks, so something is running before the budget is spent, and we document as we go, so the day you want it in-house is a planned day rather than a fight.

Name
Miunel
Based
Netherlands
Contact
contact@miunel.com
Languages
Dutch, English

06 / Contact

Rather write directly.

We reply within one working day. If we're not the right party, we'll say so.

We treat your details confidentially and use them only to answer your question.

Direct
contact@miunel.com
Response time
Within one working day